IN THIS LESSON

What is it?

Equifax offers the Financial Durability Score™ and Financial Durability Index™ measures to provide a holistic view of households' likely financial resilience, even under financial stress. These measures are powerful tools for marketers looking to understand hidden customer opportunities and risks during fluctuating economic conditions.

Financial Durability measures use a model that provides unique insight into households' likely ability to keep spending, plus meet current and future financial obligations, even when under financial stress. Financial Durability can help marketers and risk managers differentiate consumers for acquisition and cross-sell efforts, inform pre-collections strategies, and increase recovery for accounts in collections.

How its used

Enhance acquisition targeting with an indicator of financial resilience

  • Expand Prescreen and pay-over-time audiences by identifying consumers with modest, low, or no credit scores, but high durability

  • Fuel digital acquisition efforts using Digital Targeting Segments to differentiate online households by likely financial resilience

Deepen customer relationships with high-durability households

  • Identify high-durability accounts for offers such as credit line increases, balance transfers, and debt consolidation

Inform account/portfolio management and prioritize collections

  • Use durability to better segment accounts by likelihood of delinquency and for recollection account treatment strategies

  • Prioritize high-durability households for focused retention

  • Rank order accounts in collections by durability to increase recovery

  • Better understanding risk of credit and pay-over-time portfolios

Supplement existing in-house models

  • Available as a 1-5 Score and a 1-1000 Index measure for increased customer flexibility in file appends or model use

Competitive difference

The ONLY non-FRCA financial capacity measure on the market that considers MULTIPLE financial capacity measures.

Financial Durability measures feature Equifax proprietary data on the consumer wallet based on direct-measurement of over $27 trillion in anonymous U.S. consumer investable assets — about 45% of all investable assets — and credit data for over 220 million consumers in the U.S, and is built without using personally identifiable information.

More information on Financial Durability